How to Submit a Support Ticket

Where to get help #

For the quickest response, open a ticket at https://help.joltsms.com.

1. Visit https://help.joltsms.com
2. Click “Submit Ticket.”
3. Fill in all fields:
   • Email address
   • Your JoltSMS number (e.g., +1-333-555-0134)
   • Issue description — include screenshots or logs; the more detail, the faster the fix.
4. Send. Our team replies 24 / 7, usually within 24 hours.

Prefer email? Write to [email protected] with the same details.